Shipping policy

Shipping Policy

Processing Time: Orders are processed within 1-2 business days after payment is received.

Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary by location.

  • Domestic:
    • 7AUD Standard Shipping (5-9 business days)
    • Free Shipping above 60 AUD
  • International: 
    •  United States
      • $7 USD Standard Shipping 5-9 business days with Tracking 
      •  Free shipping Above 60 USD
    • United Kingdom
      •  7 GBP Standard Shipping 5-9 business days with Tracking 
      •  Free shipping Above 60 GBP
    • New Zealand
      • $7 NZD Standard Shipping with Tracking
      • Free shipping Above 60 NZD

Delivery times may be a bit longer during the holiday season, as carriers get busier—thanks for your patience while we get your order to you!

Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • Our prices include all applicable taxes, so there are no hidden fees at checkout.
  • International customers may be responsible for import duties or taxes charged by their country’s customs authorities if applicable.

Damages: Please inspect your order upon arrival and contact us right away if it’s defective, damaged, or incorrect so we can resolve the issue promptly. See what happens if the item comes damaged 

Returns Policy: Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.