Frequently Asked Questions
What materials do you use?
All our jewellery is crafted with 925 sterling silver, plated with premium metals such as 18k gold, platinum, or rhodium for lasting shine and durability. Our pieces are hypoallergenic, waterproof, and tarnish-resistant, making them safe for everyday wear.
Is your jewellery safe for sensitive skin?
Yes! All Pearlystones pieces are nickel-free and hypoallergenic, so they’re safe and comfortable for sensitive skin.
Can I wear Pearlystones jewellery every day?
Absolutely. Our jewellery is designed for everyday wear—you can shower, wash your hands, or go about your day without worrying about tarnish or fading.
Do you offer free shipping?
Yes! We offer free shipping above $60 Australia-wide on all orders.
What is your return policy?
We want you to love your purchase. If for any reason you’re not satisfied, we offer free 30 day returns for a hassle-free shopping experience.
Can I pick up my order instead of delivery?
No We are an e-commerce Brand and don't offer Pick Up at the moment.
Do you ship internationally?
Yes, we ship to New Zealand, USA, UK, Canada, and across Europe.
How do I care for my jewellery?
To keep your jewellery shining:
- Store it in a dry place.
- Avoid harsh chemicals and perfumes directly on it.
- Gently wipe with a soft cloth after wearing.
How can I join your community or get updates?
Sign up for our newsletter to receive exclusive offers, styling tips, and early access to new collections. You can also connect with us on Instagram @Pearlystoness